📄 Terms and Conditions
Effective Date: 1st July 2025
Welcome to Sonai Store. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Information
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The website is operated by Sonai Store, an Indian-based online store offering fashion, electronics, books, and more.
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These terms apply to all visitors, users, and customers who access or use our services.
2. Eligibility
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You must be at least 18 years old to use this website. If under 18, use must be supervised by a parent or legal guardian.
3. Products and Pricing
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All product prices are listed in INR and include applicable taxes unless stated otherwise.
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We reserve the right to change prices, update product details, or discontinue products without prior notice.
4. Orders and Payments
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Once you place an order, you will receive an order confirmation email.
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We accept multiple payment options (UPI, Net Banking, Cards, COD, etc.).
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Orders may be cancelled if payment is not successfully processed or if the product is out of stock.
5. Shipping and Delivery
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Delivery timelines and charges are provided in our Shipping Policy.
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We are not liable for delays caused by courier partners or natural events.
6. Returns & Refunds
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Please refer to our Return Policy for detailed information.
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Return eligibility is subject to condition checks and timeline rules (typically within 7 days of delivery).
7. User Accounts
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Users are responsible for maintaining the confidentiality of their account and password.
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Sonai Store is not responsible for any unauthorized use of your account.
8. Intellectual Property
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All content on the website including images, logos, graphics, and text is the property of Sonai Store and protected by copyright laws.
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Unauthorized use or copying is strictly prohibited.
9. Limitation of Liability
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Sonai Store is not responsible for indirect, incidental, or consequential damages related to the use or inability to use our services or products.
10. Governing Law
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These Terms shall be governed by and interpreted in accordance with the laws of India.
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Any disputes shall be subject to the jurisdiction of the courts located in Berhampore, West Bengal, India.
11. Changes to Terms
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We reserve the right to modify these Terms at any time. Updates will be posted on this page with the revised date.
12. Contact Us
For any questions regarding these terms, please contact us at:
📧 support@sonaistore.in
📞(+91) 9732-100-193