📦 Shipping Policy
Last updated: 1st July 2025
Thank you for shopping with Sonai Store! We’re committed to delivering your orders quickly, safely, and affordably. Please review our shipping policy below:
🚚 Shipping Options & Delivery Time
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | ₹49 or FREE on orders over ₹999 |
| Express Shipping | 2–3 business days | ₹149 |
| Local Delivery* | Same or next day | ₹29 |
*Available only in select PIN codes. Check availability at checkout.
🌍 Shipping Locations
We currently ship within India. For international orders, please contact us at support@sonaistore.in.
📦 Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
You’ll receive a confirmation email with tracking details once your order is shipped.
🚫 Delays & Exceptions
While we aim to meet delivery timelines, unforeseen delays may occur due to:
Weather conditions
Courier partner delays
Remote or inaccessible locations
If your order is significantly delayed, we’ll keep you updated and provide alternative options if needed.
❓ Shipping Questions
If you have any questions about your order’s shipping status, feel free to contact us at:
📧 support@sonaistore.in
📞 (+91) 9732-100-193